The implementation of Microsoft Dynamics CRM does not in and of itself render the deployment complete and certainly, doesn’t mean that the system will be deemed successful.

It is critical that all team members who will be using Microsoft Dynamics CRM are properly trained to maximize ROI, recognize the benefits of the solution and ultimately, do their jobs more efficiently and effectively. Spinnaker offers Microsoft Dynamics training for all types and levels of CRM learning. From complete roll-out Microsoft Dynamics training designed specifically as a part of the deployment, to private CRM training for specific teams, to customized role-based training, Spinnaker ensures that every end-user “knows what they use and uses what they know”! Spinnaker can host CRM training at its in-house facility, or Spinnaker’s trainers can create a CRM learning environment on-site at your company.

In addition to the customized CRM training that Spinnaker provides, all Microsoft Dynamics training customers enrolled in the Business Ready Enhancement Plan or any other service plan for Microsoft Dynamics including Standard A, Standard B, Deluxe Support Services or Software Assurance for Microsoft Dynamics CRM now have unlimited organizational access to E-Learning (electronic CRM learning) for Microsoft Dynamics and related business products.

To access your E-Learning benefit here.

You will need your Microsoft Passport login and your Microsoft Dynamics CRM authorization information to access the learning tools.

Training Opportunities

• Microsoft Dynamics CRM Overview
• Microsoft Dynamics CRM Product Tour