Spinnaker is a top Microsoft CRM reseller in the US in the SMB space. Spinnaker is expanding and needing to add a new team member. The Project Manager oversees all aspects of project management and development. The Project Manager will oversee all aspects of envisioning, design and planning, development, testing and go-live of CRM-related projects. The Project Manager is responsible for completion of the project on time, on budget and within scope.

To this end, the PM performs a variety of tasks including, but not limited to, coordinating all resources and timelines; setting deadlines; assigning responsibilities; and monitoring, summarizing and communicating the progress of the project. The Project Manager remains as the primary liaison between the client and our company.

Additional responsibilities include:  driving project envisioning, writing functional specification documentation creation and working closely with engineers to develop solutions for project-based work.

Three or more years Project Management experience

·            Plan projects in order to accomplish its goals within constraints such as time, cost and pre-determined project scope

o       Create time estimates and Work Orders for work to be performed

·            Schedule tasks, deadlines and milestones for all resources

o       Create MS Project Plans

o       Develop and Track Budgets

o       Coordinate and schedule Resources

·            Define Project Scope

·            Identify schedule uncertainties and risks for both client and Spinnaker

o       Develop schedule contingency plans

Day-to-Day Management

·            Run the project on a day-to-day basis

·            Coordinate developers, engineers, other staff and clients

·            Assemble assets required for development team to perform tasks

·            Coordinate communication between staff and third parties acting on behalf of the client

·            Efficiently and competently manage problems -- when things go off plan (due to scope-creep, changed requirements, missed deadlines etc.) bring them back on plan or create a new plan with the assistance of key-stakeholders

·            Intimately understand the requirements of the project and ensure that work proceeds within scope, on time and on budget

·            Constantly monitor and report on the progress of a project

Evaluation & Reporting

·            Track and report team billable hours

·            Analyze project profitability

General Skills/Assets

·            Keep current on new technologies as they relate to CRM

·            Responsible for managing multiple projects at one time

·            Working knowledge of the following tools:

·            Windows, Office, MS Project, Outlook, Excel, Word, PowerPoint

·            Multi-task oriented

·            Excellent communication and professional writing skills

The following experience is a definite plus:

·            Software Project Management Training

·            Implementation/Testing

·            Certifications in Microsoft CRM

·            Microsoft SharePoint

·            Sage CRM SalesLogix knowledge

·            Understanding of software development environments/methodologies