Salesforce.com had an early entrée into providing a hosted contact management and sales force automation solution; however, Microsoft took its time, studied the merits of its on-premise CRM solution and answered the call for a full-service online CRM solution. read more

First and foremost, your business has a core competency – anything outside of that competency simply acts as a deterrent from progress and success. In defining your software and IT infrastructure, it is more likely that efficiencies can be gained, and time and money saved, by working with a partner that can support the changes and growth within your organization. read more

There is great discussion about the merits of the online and on-premise solutions. While the core functionality of Microsoft Dynamics CRM is the same in both (full-suite of Sales, Marketing and Service functionality - as well as workflow automation and customization capabilities), there are some considerations that might best determine which solution is best for your business. read more