What’s On Deck?

In short, it is Spinnaker’s blog forum by which we will exchange thoughts and suggestions to ponder as you consider, research and execute CRM deployments.  There are many benefits of CRM solutions and a multitude of add-on products to make a CRM solution the perfect one for your business.

If at any time you have questions or comments, we welcome further discussion.  Don’t hesitate to call us directly, 949.268.1600 or email any thoughts directly to ondeck@spinnaker.net.

Salesforce.com had an early entrée into providing a hosted contact management and sales force automation solution; however, Microsoft took its time, studied the merits of its on-premise CRM solution and answered the call for a full-service online CRM solution. read more

First and foremost, your business has a core competency – anything outside of that competency simply acts as a deterrent from progress and success. In defining your software and IT infrastructure, it is more likely that efficiencies can be gained, and time and money saved, by working with a partner that can support the changes and growth within your organization. read more

There is great discussion about the merits of the online and on-premise solutions. While the core functionality of Microsoft Dynamics CRM is the same in both (full-suite of Sales, Marketing and Service functionality - as well as workflow automation and customization capabilities), there are some considerations that might best determine which solution is best for your business. read more