Spinnaker is recognized as a leader in identifying, designing and implementing Customer Relationship Management (CRM) solutions. Spinnaker has proven success within the small to mid-sized business environment by earning many distinctions as a Microsoft Gold Partner and through its targeted support of the Microsoft Dynamics CRM product line.  In addition, Spinnaker continues to be featured as an authority on the trends of CRM throughout the technology press community.

As the CRM space has matured from contact management and sales force automation into a mandatory foundation of today’s small to mid-sized business strategy, Spinnaker has been on the frontlines of the charge.  Of particular interest to Spinnaker is the progression of CRM from a window into different data sources to a single console from which all departments and employees can work and retrieve necessary data.

One of Spinnaker’s principle philosophies is based on the notion that users must feel comfortable and excited to use a CRM system in order for them to truly realize a return. Spinnaker knows that if an implementation stops at software installation, the process is only partially complete. As such, Spinnaker’s detailed and targeted training provides a lifeline for embracing new CRM systems.

In addition to the design and deployment of Customer Relationship Management, Spinnaker offers a full suite of integration solutions that will help to create the most robust CRM system for your company:

Process

Information Integration