The announcement of the November 2009 service update marks a significant milestone for Microsoft Dynamics CRM Online. This is the most important release of Microsoft Dynamics CRM Online to date and builds on the investments they have already made to create a world-class online service for customers from large enterprises on down.

1. Instant Online Trial – Streamlined Sign-Up & Trial Experience
2. Improved sign-up process and time to value
3. Streamlined data import features
4. Enhanced analytics with dashboards and chart designer
5. Mobile Express