Partner Spotlight: Spinnaker Attains Training Center Status

As the KnowledgeSync Partner and Client communities continue to grow, so too grows the need to have professional, skilled, KnowledgeSync Trainers.

Those reseller organizations who have taken the time and effort to create a system of Professional Services to support the KnowledgeSync solution are reviewed by Vineyardsoft Corporation and -- if they meet certain requirements -- receive special designation from Vineyardsoft as an "Authorized KnowledgeSync Training Center" (KTC).

The most recent KnowledgeSync Business Partner to achieve this status is Spinnaker, of Irvine, California. Here is some brief information about Spinnaker's background and Training Services:

Spinnaker is recognized as a leader in identifying, designing and implementing Sales Effectiveness solutions. Earning distinctions such as Best Software's West Coast Partner of the Year for the third consecutive year, being named to Best's President's Circle for the fifth consecutive year and being featured as an authority on the trends of Customer Relationship Management solutions by technology media such as CRN, Spinnaker has proven success within the small-business environment.

One of Spinnaker's principle philosophies is based on the notion that users must feel comfortable and excited to use a new system in order for them to truly realize a return. Spinnaker contends that if an implementation stops at software installation, the process is really only partially complete. As such, Spinnaker's detailed and targeted training provides a lifeline for embracing new CRM systems.

Within Spinnaker's Sales Effectiveness model are four best practices that work in concert to support a company's sales initiatives: Process, Automation, Information Integration and Management Intelligence.

As demonstrated to Vineyardsoft, Spinnaker can assist in the implementation of virtually any KnowledgeSync implementation, as their knowledge crosses over product lines, and extends into the most sophisticated KnowledgeSync modules, including the configuration of KnowledgeSync's E-Mail Response System and the configuration of KnowledgeSync Workflow Scripts.

Details on Spinnaker's Training Courses can be found at:

web site http://www.spinnaker.net/training.asp?categoryID=2#30